Before traveling abroad, I activated international roaming on my phone. I even paid a hefty daily fee of 150 liras to use this service. However, for a whole week now, I've been experiencing a problem with receiving SMS messages. I contacted Vodafone's Call Center, and they assured me that the issue was resolved by simply restarting my phone. But guess what? I still can't receive SMS messages! I urgently request them to contact me for immediate assistance. If they are concerned about international call charges, they can reach me via WhatsApp. I want them to solve this problem asap! Thank you for your support.
Hello, I am a Vodafone prepaid line user, and I want to activate my line for use abroad, but I have not been successful. I tried to access the Vodafone Self Service app to resolve the issue, but I cannot log in to the app, making it impossible to adjust the necessary settings for my line. When I con...
I am abroad, I was doing all my banking transactions through my line registered with Vodafone. Since I forgot to activate the line while I was abroad, I cannot use Vodafone now and of course I cannot access my bank applications at the same time. I could not find any information on the Vodafone websi...
The previous month, I made three separate purchases of international roaming packages from Vodafone. Despite this, they continued to charge my card a total of 2,800 TL. They will not issue a refund under any circumstances, despite the numerous complaints that have been filed against them. They assur...
I purchased a Vodafone E-SIM card and successfully linked it to my phone. However, shortly after changing my phone, I attempted to reconfigure it using the same QR code, only to receive a warning that the code was no longer valid. Frustrated, I contacted customer service, spoke with at least five di...
I am a Vodafone mobile service subscriber, and on 08/25/2203, I received an SMS from Vodafone stating that I could add 5-10-15 TL to my balance after recharging my account with 100 TL. I was intrigued, so I clicked the link in the message to make the specified top-up, only to find out that the minim...
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