On January 17, 2024, at 10:04 AM, I unintentionally subscribed to Getcontact through the application without my knowledge. Subsequently, I canceled the subscription, but Vodafone still billed me for the subscription fee. I am requesting a refund, and I kindly ask for the necessary actions to be taken. ''Congratulations! Your Apple service purchase has been successfully completed. A total of 48.9 ₺, including taxes, has been charged to your Vodafone Mobile Payment or deducted from your balance. To check your remaining limit, send "mobılopayment limit" to 7878. The Vodafone Mobile Payment Agreement can be accessed at http://vftr.co/vmos. Vepaş B003 Mobile Payment service fee is billed quarterly. Your service fee for the January-February-March period, including taxes, has been collected as 29.9 ₺. You can carry out additional Mobile Payment transactions without paying extra fees until April 1, 2024.''
On July 19, 2023, an automatic charge of "74 TL" was deducted from my Worldcard digital card with the last four digits "4912 0550 xxx 1778" for the Simple X Small package associated with my registered mobile number: 0530 xxx 29 19. Despite being informed that the Simple package would be discontinued...
On October 22, 2023, at 9:06 AM, I called customer service to switch my plan to a prepaid line. They offered a suitable plan for 204 TL, which I accepted. However, two hours later, I noticed the message didn't arrive. I called again at 11:34 AM, informing them about the missing message. They assured...
I hope this message finds you well. Please be advised that I paid the past-due bill on September 1, 2023. Nevertheless, when I checked my mobile banking, I discovered that there was an additional charge of 1,965 TL. When I called my bank, they told me that the payment had already been sent to Vodafo...
Vodafone charged me an exorbitant 1250 TL when my bill should have been only 118 TL. That's insane! To make matters worse, they've been deducting 149 TL from five different companies via Vodafonepay multiple times. What exactly is going on? When I contacted Vodafone about the overcharging, they had ...
I have an automatic payment instruction for my Vodafone bill. However, even though the automatic payment instruction was in place, it appeared that my bill for October wasn't paid. So, I paid it separately using my number. Later, we realized that they had also deducted the money through the automati...
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