After filing complaint #1-5040679024891, I'm fed up with Vodafone. I want to leave them without having to pay a termination fee. I've called their customer service several times, and each time, they've just hung up on me. My phone hasn't received a signal in over two months. I even bought a new phone, thinking it would solve the problem, but it didn't. I spent 200 tl on a spare SIM card, thinking it was the line, but that also didn't work. Vodafone is as worthless as it gets, with no solutions, no network coverage, and a refusal to assist when it is my right. Their customer service department keeps saying, "We've identified the problem; we're fixing it," but nothing ever improves. Is it really that difficult for them to provide the service that people deserve without charging a premium? Their customer service representatives are only good at stalling. If my problem isn't resolved soon, I'll take it to Consumer Rights, as Vodafone has financially and emotionally drained me. Vodafone, farewell!
I'm fed up with Vodafone's inaction and poor customer service. My phone was stolen, but my SIM card remained active. I called to cancel it, but they refused. So I went to a Vodafone store and canceled it. They later called and demanded an exorbitant termination fee. They offered to reactivate my pho...
I've been a loyal Vodafone customer for years, but now I'm having trouble with reception at my new home. Even though I don't have a signal at school, my conversations at home are often cut off, and the internet is painfully slow. Because of these problems, I need to switch providers, but Vodafone wo...
By becoming a Vodafone customer, I made a huge mistake. I switched to their prepaid plan, and everything began to fall apart after only two months. I'm now being charged exorbitant fees and receiving a message that says, "Your number is not available for this type of call." I can't even contact thei...
I've got a Vodafone line, number 5434****87. So, here's the deal—I got a call from a Vodafone consultant just before my contract was up. They sweet-talked me into sticking around, promising to fix my bill between 300-350 TL for two years, assuring me it wouldn't budge even if there were any rate hik...
As a long-time Vodafone customer, I was taken aback when my bill jumped from 65 tl to 200 tl as soon as my contract expired. Calling customer service proved futile; not only did they fail to assist me, but they also pushed more expensive plans. Vodafone's actions are nothing more than opportunistic....
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