I filed a complaint on Sikayetvar because I experienced issues with the cancellation and refund process for a purchase I made on vivense.com on October 6, 2024. Even after 13 days, the company still hasn't refunded me, and I've been waiting for a refund for 2 months now. I'm truly fed up, and I will never shop here again; they’ve completely disappointed me. I urgently request that my refund be processed, or else I will pursue my rights through legal channels.
I ordered something from Vivense on September 24, 2024, with the order number 008507117023, and it’s been more than a month, but I still haven’t received it. I’ve emailed the company several times to find out what’s going on with my order, but I still haven’t heard anything back or received an updat...
My order number 869a0735, which I placed with Vivense on June 7, 2025, was canceled on June 27, and I was told the refund would be deposited into my account within 14 business days. As of July 17, that timeframe has passed and I still haven’t received my refund. To everyone reading this: Vivense is ...
Deliberate delay of the initiated return process and failure to provide the return code. I was contacted by Vivense customer service and informed that the return process for my order had been initiated. However, despite the time that has passed, the return code has not yet been provided. This effect...
Hello there, I sent back an item to Vivense more than a month ago. They confirmed receiving the return and assured me that I would get a refund within 14 business days. However, it has been longer than the promised period and I still haven't received my payment. Even after completing the form on the...
I am extremely frustrated with my Vivense order. It was placed on 26-12-2023 with order number SS15e306736276, and it has been over a month without any sign of delivery. I haven't received a tracking number, and the order tracking page has shown "in transit" for several days now. Approximately 10 da...
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