I recently made a purchase from Vivense, but they continuously postponed the delivery of my order. After numerous tries to reach customer service, it took a complete 2 months for my product to be delivered. Feeling annoyed, I chose to address the problem by submitting a complaint to Consumer Rights.
Upon receiving the product, I was surprised to discover that its dimensions were not as expected. They didn't send the full-sized item, but a miniature version that looked more like a toy than something practical.
After this experience, I have chosen not to shop at Vivense again due to feeling extremely disappointed. I must share this unfortunate experience with everyone to make sure they know what occurred.
I'm really disappointed with my decision to go with Vivense for my purchase; it has turned out to be one of the most frustrating shopping experiences I've encountered. My order has been delayed for more than a month and a half, and after numerous attempts to get in touch with someone who could help,...
I bought about six pieces of furniture from Vivense, looking forward to a seamless and enjoyable shopping experience. Unfortunately, my experience took a turn for the worse when I attempted to return only two of the items. I contacted customer service regarding my return request, but it was denied w...
It feels like my Vivense misadventures are never-ending! I made an error in placing my trust in what I believed to be a well-regarded brand and proceeded to acquire a sofa set, dining set, and console. As I mentioned before, it took an incredibly long time to receive the items, and unfortunately, wh...
I purchased a bed base, headboard, and mattress from Vivense. After waiting for three months, they finally delivered the order, but it was completely wrong and incomplete. Instead of the 150x200 size I ordered, they delivered an 80x200 mattress and left out the headboard. It's unbelievable how they ...
I ordered something from Vivense, but I messed up when picking the product. I thought it was just a regular item, so I asked if I could return it if it didn’t fit. I was surprised to find out that I couldn't return it since it was labeled as a custom-made product. I didn't order a custom-sized or pe...
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