VivaVideo advertised my trial as free but hid the charges when activating it. How can I demand a refund?

The app VivaVideo initiated a free trial based on a video that appeared while my daughter was using my iPhone, and a $53 charge was made to the credit card linked to my App Store account. As a result of this action—triggered unknowingly by a small child—I ended up paying for an app that I never inte...

I started a subscription on the VivaVideo app that was shown on the App Store as a 3-day free trial. However, despite there being no confirmation screen or clear disclosure, I discovered on January 10, 2026 that $53 had been charged to my card for an annual Premium subscription. As soon as I notice...

On January 10, 2026, I started the 3-day free trial subscription for an app called Vivavideo on my iPhone through the App Store. Even though the app clearly stated that there would be no charges during the free trial period, on the very same day, without any additional confirmation screen, warning, ...

On November 29, 2025, I started a 3-day free trial subscription for an app called Vivavideo through the App Store. Although the app clearly stated that no charges would be applied during the free trial period, on that same day without any confirmation screen or additional notice, a $53 charge was ad...

I started a subscription to the Vivavideo app because the information stated there was a 3-day free trial. However, before the 3-day trial period ended, on December 28, 2025 at about 7:37 PM, an annual subscription fee of $53 was charged from my account. I initiated this service to take advantage o...

On August 13, 2025, at 7:21 p.m., I downloaded the VivaVideo 2025 app from Google Play Store onto my Samsung A54 Android phone. The app stated that it included a 3-day free trial, and as part of the process, I was asked to enter my card information. However, immediately after entering my details, $3...

I downloaded the VivaVideo app, thinking it was free, but on July 27, $31 was withdrawn from my account without any authorization or confirmation. I did not give any consent for this charge at any point. I request an immediate refund of the amount taken. Otherwise, I will file a complaint with the ...

I downloaded the VivaVideo app thinking it was free. I did not approve any subscription and did not start a trial. I genuinely believed I was using the app for free. However, since my card information was already saved, a subscription fee was charged automatically without any notification or approva...

Without my permission—and even though I never downloaded the VivaVideo app or created an account—it was automatically installed from the Play Store and a $32 annual subscription fee was charged to my account. I demand a full and immediate refund of this amount.

During the trial period, VivaVideo charged me the annual subscription fee without my consent. If a refund is not issued, I will file a complaint with the Consumer Arbitration Committee. I demand an immediate refund of the $33 that was unjustly taken. I wanted to share this issue publicly in hopes th...

I downloaded the VivaVideo app as a 3-day free trial and canceled it on the first day. However, I later discovered that $31 had been charged to my account. I’ve seen that many other users have experienced the same issue. I never used the app after canceling, but since my card was linked to my App St...