I purchased the Vileda Turbo, but the product hasn’t worked properly since day one, as the mop does not spin when wringing. I even replaced the handle, thinking it might solve the issue, but the problem clearly stems from the pedal mechanism. I feel let down because I paid a significant amount for this product, expecting quality and reliability. On top of that, the product was advertised as having a two-year warranty, but now that I need assistance, I cannot locate my receipt, and I’m left without any support. It’s frustrating to be in this situation with a product that was supposed to make life easier. I hope Vileda addresses this issue and provides a solution despite the missing receipt.
I recently purchased a Vileda 2 in 1 Turbo mop set, and after only a few weeks of use, the pedal on the bucket broke. This issue occurred during normal household use and has made cleaning extremely difficult for me. As I have a baby at home, I need to clean frequently, and this problem has caused se...
The Vileda Turbo Mop product, which I purchased with a 2-year warranty and a huge difference from its equivalents on the market, became unusable after its handle broke before the warranty expired. I made a request to customer service for the replacement of the broken product before its warranty expi...
To my dismay, the handle of the new Vileda Spino Ultra mop that I purchased yesterday snapped off during the first use. We chose the Vileda brand because of its reputation for high quality, but I was wrong from the start. Despite the fact that we did not choose the cheapest option, the handle broke ...
I purchased the Vileda Spino cleaning set, but the handle broke after only a short period of use. Because of this, I can no longer use the spinning function, rendering the entire set unusable. I am extremely disappointed with the product’s durability and did not expect such a problem in such a short...
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