I placed an order on July 2, 2023, from vidaXL, and according to their policy, it should be delivered within 23 business days. If my order is not delivered within this timeframe, I demand a full refund.
After reading online reviews, I am seriously concerned about the reliability of this company. Many customers have reported delays and unresolved issues, and now I regret my purchase. I sincerely hope these reviews are not true, or else I will escalate this matter legally.
I expect vidaXL to deliver my product on time as promised. If there is any delay, I will not hesitate to take further action. Please ensure my order arrives on time or issue my refund!
I ordered a scooter from VidaXL on April 9, but for nearly two months, the order status remained "ready for shipment" with no progress. Since nothing was being delivered, I decided to cancel the order. However, despite my cancellation, I still haven’t received my refund. There is no real customer s...
Before purchasing from VidaXL, I read the complaints but still decided to give the company a chance. I ordered a garden umbrella on June 23, and since it’s VidaXL’s own product, I expected fast shipping. I even emailed them, requesting a shipping update, but my request was ignored. The order was su...
I ordered a product from VidaXL, and it has been over a month without any delivery. I reached out via email—the only way to contact them—since they offer no direct communication options. The experience has been incredibly frustrating. After my inquiry, someone responded saying, “Your order is comin...
I placed an order with VidaXL, but after 10 days, I still haven’t received my package. Despite multiple emails, I keep getting incorrect tracking numbers, making it impossible to track my order. The provided Aras Kargo tracking number is invalid, and when I reached out to customer service twice, I o...
On October 12, 2024, I ordered a dining table set from Butikenz and was assured delivery in fifteen business days. It has already been more than three months and I still haven received my order. Their customer support first answered my questions, asserting the package was delayed because of customs ...
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