I purchased multiple items from Victoria's Secret online on July 12th for a birthday present. Unfortunately, the satin pajama set has yet to arrive, while the rest of the items have already been delivered. Even though I make daily calls, I keep being promised updates without actually receiving any information. I kindly ask for a prompt resolution to my issue and the swift delivery of my missing item. I have decided to never make another online purchase from Victoria's Secret.
I purchased a strappy pajama set (order number: 786uv1973V) from the Victoria’s Secret online store. On September 23, I washed it exactly according to the care instructions—on a delicate cycle at 30°C. However, after washing, I noticed significant color fading on the fabric. There are no other issue...
In September 2024, I purchased a satin pajama set through the Victoria’s Secret mobile app, and I’m extremely disappointed with the product quality. Despite handling the item with extreme care—hand-washing only, never putting it in a machine—and wearing it fewer than 10 times, the fabric still tore ...
I placed an order on Victoria’s Secret’s online store on January 29, 2025. According to the system, my order was shipped on January 30, 2025, yet despite multiple calls to customer service, I have received no updates on the whereabouts of my package. Each time I contacted support, I was told I woul...
the lavender satin pajama set I bought through Victoria's Secret mobile app was perfect until I realized the pockets were not sewn. wearing the pajamas, I was upset to find a tear in the pocket area. this is not an ordinary retail store, I paid such a high price and then find out it's broken. I'm t...
My most recent purchase from Victoria's Secret has left me really frustrated, and I am writing to convey my feelings. Over a month has passed since my order—which I placed on January 20, 2023—was not updated nor delivered. I found out that my order was sent to an entirely different address than the...
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