Vichy promised delivery in 2 days and I have been waiting for 2 weeks, is their shipping system reliable?

Several users have reported recent delays in Vichy's shipments, especially when purchasing from its official online store.

Although the brand promises 48-hour delivery, in some cases orders take more than a week or even two, with no clear communication on the status of the shipment.

This may be due to logistical problems, high demand or lack of coordination with the courier company.

Some users recommend:

Consult the tracking number if available.

Contact customer service via email or social networks, where they tend to respond faster.

Check updated reviews on sites such as Xolvie to see if this is a one-off or a recent trend.

Although Vichy continues to be recognized for the quality of its products, its shipping system has lately been generating doubts among buyers.

If none of the above solutions work, please share your experience. You can also file a complaint on our website.