Vichy sent an expired product and does not provide a solution, is their quality control reliable today?

I've been using Vichy Dercos shampoo for about 3 years to manage a scalp condition involving dandruff and eczema. It was the only product that helped soothe my scalp and significantly reduced my symptoms. I had never experienced any problems with it—until now. On June 20, I saw a deal on Trendyol an...

I recently purchased a Vichy shampoo that I’ve used before and trusted for its effectiveness. However, the one I received this time clearly isn’t the same. Even though the packaging looks identical, the smell is noticeably different, and worst of all—it does absolutely nothing. In fact, not only did...

I've been using Vichy Dercos shampoo for over three years due to scalp issues like dandruff and eczema. It had always worked perfectly, which is why I trusted the brand enough to buy two bottles during a discount on Trendyol on the 20th. But the moment I opened the new bottles, I knew something was ...

I’ve been using Vichy Dercos Anti-Dandruff Shampoo for Normal to Oily Hair for years and know exactly how it should look, smell, and feel. But the most recent bottle I purchased seems completely off—it’s nothing like the original product I’ve trusted for so long. The texture is thinner, the color i...

I have been using Vichy Dercos for years to treat scalp issues like flaking and dandruff, and it always worked immediately. However, when I recently purchased a new bottle, I noticed the texture and scent were completely different. I gave it a few tries, but it had no effect at all—unlike before. I ...

I purchased the Vichy C Vitamin Serum two weeks ago, paying 1610₺, but I am extremely disappointed with the results. When I opened the bottle, there was a loud sound, and the serum had an unusually dark color. Concerned, I contacted the pharmacy where I bought it, but they directed me to customer se...

I purchased Vichy Dercos shampoo from an authorized pharmacy, not online, expecting top-quality from a well-known brand. However, after just one month, the shampoo’s consistency became heterogenous, as if it had gone bad. The bottle clearly states “12M,” meaning it should last for 12 months, but it’...

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I’ve been a long-time user of Vichy Dercos Anti-Dandruff Shampoo for normal/oily hair, but my recent purchase has left me very disappointed. The product’s scent is noticeably different, and the color is off compared to previous bottles. Even the pump has dark spots, which makes me question if this i...

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For years, I’ve trusted Vichy sunscreen, so when I saw a 30% discount on a second purchase, I bought two. However, the formula feels different this time. After applying, the cream starts peeling off and leaves an uncomfortable burning and stinging sensation on my face. I’m concerned about the produc...

I've been using Vichy shampoo for about 3 years and I've been really happy with it. I highly recommend it to anyone dealing with dandruff; it's a fantastic shampoo. But then I purchased the big package you can see in the photos, and everything went wrong. Now I'm dealing with some serious dandruff a...