I purchased two tickets for the Galatasaray vs. Eyüp Spor match through Viagogo (Order No: 5483***81), but the tickets are still not showing up in my account. Due to health reasons, I am unable to attend the game and wanted to either resell or request a refund for the tickets. However, there is no way to contact Viagogo for assistance.
How can such a platform operate without providing clear support for customers facing issues? This situation is incredibly frustrating. I request immediate help from Viagogo to resolve this issue and provide a way to access, resell, or refund my tickets. Customers deserve transparency and reliable service when purchasing tickets.
I bought two tickets from Viagogo for the Galatasaray-Sivasspor match to be played on April 29th and May 3rd. After paying the ticket fee, I was informed that the ticket would be sent to me on the day of the match. There were 3 hours left for the match, no tickets, 2 hours left, none.. The match tim...
I purchased three tickets from Viagogo for today’s Galatasaray vs. Fenerbahçe match. The site claimed that the tickets would be uploaded to my Passo account, but they never appeared. Despite paying the full amount, we were unable to enter the stadium. This is completely unacceptable! We trusted Via...
I purchased a ticket for the Beşiktaş vs. Galatasaray match through Viagogo, expecting a smooth experience. Instead, it turned into a nightmare. The day before the match, and all the way until just one hour before kickoff, I was in constant contact with their English live support chat, trying to acc...
I purchased tickets for the Ajax vs. Galatasaray match through Viagogo, but with just one day left before the game, my tickets have disappeared from the system. When I contacted Ajax’s official ticketing service, they informed me that my tickets had been deleted because they were purchased from an u...
I purchased four tickets for the Fenerbahçe vs. Rangers match through Viagogo, but the tickets have not been uploaded to my account. I have received three separate emails stating that the tickets were transferred, yet every time I check my Passolig app, the tickets do not appear. I have contacted f...
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