I purchased tickets for the Ajax vs. Galatasaray match through Viagogo, but with just one day left before the game, my tickets have disappeared from the system. When I contacted Ajax’s official ticketing service, they informed me that my tickets had been deleted because they were purchased from an unauthorized or illegal site.
I urgently need assistance, but Viagogo’s live support is completely unresponsive. There is no way to reach them, and I am now at risk of losing my money and missing the match.
Viagogo must resolve this issue immediately or provide a full refund. Their lack of customer support and unreliable ticketing system is completely unacceptable!
I purchased a ticket for the Beşiktaş vs. Galatasaray match through Viagogo, expecting a smooth experience. Instead, it turned into a nightmare. The day before the match, and all the way until just one hour before kickoff, I was in constant contact with their English live support chat, trying to acc...
I purchased a ticket for the Fenerbahçe vs Rangers match through Viagogo and traveled from Ankara to Istanbul specifically for this event. Despite repeatedly reaching out to customer support about my missing ticket, they assured me that it would be uploaded to my account three hours before the match...
I bought two tickets from Viagogo for the Galatasaray-Sivasspor match to be played on April 29th and May 3rd. After paying the ticket fee, I was informed that the ticket would be sent to me on the day of the match. There were 3 hours left for the match, no tickets, 2 hours left, none.. The match tim...
I purchased three tickets from Viagogo for today’s Galatasaray vs. Fenerbahçe match. The site claimed that the tickets would be uploaded to my Passo account, but they never appeared. Despite paying the full amount, we were unable to enter the stadium. This is completely unacceptable! We trusted Via...
On February 12, 2025, I purchased three tickets for the Fenerbahçe vs. Kasımpaşa match from Viagogo, paying ₺4,500 in total. However, the tickets were never sent to me, and as a result, I couldn’t attend the match. After realizing I wouldn’t receive the tickets, I immediately requested a refund, bu...
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