Good evening. I purchased a ticket from Viagogo for the Beşiktaş–Galatasaray match, but the ticket never appeared in my account. They claimed it was delivered and told me to check with Passolig. I went there in person, only to be told that no ticket had been issued in my name.
Viagogo insists they sent it, but I have nothing. I followed every instruction and received nothing in return—not even a refund. I’ve waited long enough, and I’m still out the money I paid. It feels like they’re playing games with people’s trust and hard-earned money.
Viagogo, I’m asking you one last time—refund my payment. I paid for a ticket I never received, and you cannot just walk away from that. Do the right thing and return my money immediately.
I purchased two tickets for the Galatasaray vs. Beşiktaş match from Viagogo for me and my son. I was told the tickets would be loaded onto the Passolig system, but no tickets were ever delivered. I had no choice but to buy new tickets directly through Passolig at the last minute. Viagogo took my mo...
I purchased a ticket for the Beşiktaş vs. Galatasaray match through Viagogo, expecting a smooth experience. Instead, it turned into a nightmare. The day before the match, and all the way until just one hour before kickoff, I was in constant contact with their English live support chat, trying to acc...
I purchased a ticket for the BJK-Galatasaray match through Viagogo, but the ticket never arrived—and at this point, I’m certain it never will. I waited and waited, hoping the issue would be resolved, but now it’s clear I’ve been scammed. To make things worse, Viagogo doesn’t offer a proper refund p...
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I purchased a ticket through Viagogo for the Galatasaray–Fenerbahçe match scheduled for April 2. It’s now been two weeks, and despite receiving multiple generic emails, I still haven’t received my ticket. I bought it hoping they would deliver on time, but as the match date arrived, nothing showed u...
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