Vestel Washing Machine Bought Last Year Is Too Noisy and Shakes Violently
Hello, we bought the Vestel washing machine from an authorized dealer about a year ago. The machine is extremely loud, especially when it switches to spin mode—it practically feels like it's going to take off. It's unacceptable that a machine we purchased last year for twice the price of other brands is already operating this noisily. Due to the banging and vibration it causes while running, I won’t take responsibility for any damage to the drum or other parts of the machine. If my issue isn’t resolved, I will continue sharing my complaint on social media and other platforms.
The translation of the text from Turkish to English is: "Still no response, what kind of company are you, customer satisfaction is terrible."
Dear Customer, Thank you for sharing your valuable feedback and suggestions with us. Did you know that you can access self‑service solutions to resolve your issue with Vestel? We would like to remind you of all our communication channels that are open 24/7. For suggestions, requests, and complaints, you can always write to us on our WhatsApp line, send an email, or talk to Vestel Assistant. Solutions to your complaints are also available through all our other channels at Vestel. Vestel Customer Services General Directorate
