Hello, we bought the Vestel washing machine from an authorized dealer about a year ago. The machine is extremely loud, especially when it switches to spin mode—it practically feels like it's going to take off. It's unacceptable that a machine we purchased last year for twice the price of other brands is already operating this noisily. Due to the banging and vibration it causes while running, I won’t take responsibility for any damage to the drum or other parts of the machine. If my issue isn’t resolved, I will continue sharing my complaint on social media and other platforms.
The translation of the text from Turkish to English is: "Still no response, what kind of company are you, customer satisfaction is terrible."
Dear Customer, Thank you for sharing your valuable feedback and suggestions with us. Did you know that you can access self‑service solutions to resolve your issue with Vestel? We would like to remind you of all our communication channels that are open 24/7. For suggestions, requests, and complaints, you can always write to us on our WhatsApp line, send an email, or talk to Vestel Assistant. Solutions to your complaints are also available through all our other channels at Vestel. Vestel Customer Services General Directorate
I bought a Vestel washing machine just a year ago, and it’s been making an incredibly loud noise ever since. I have sent it to the authorised service centre six times, yet I still haven't received a solution. The service team insists that the machine is working fine, but the noise level tells a diff...
Approximately a month ago, I had my Vestel washing machine replaced because of a malfunction, but sadly, the same problem has arisen once more. The washing machine appears to have a persistent issue, as this marks the third occasion I’ve encountered the same problem. Using it is incredibly frustrati...
I bought a Vestel washing machine, but sadly, my experience has not been what I thought it would be. The machine made a very loud noise every time it switched to drying mode, even the first time I used it. I knew this wasn't normal, so I called Vestel's official service. The technician casually said...
The Vestel washing machine shakes so violently while running that it feels like the drum is about to break off, and the noise is so loud we can’t even stay in the room. I want to return the product because it’s very poor in quality and there is no customer service. No matter who I call, no one takes...
I have been experiencing issues with my Vestel Windsor washing machine. When I first bought it, it was completely silent, but over time, it started making extremely loud and abnormal noises. The noise is so intense that it disturbs the building residents and prevents us from sleeping, happening duri...
Comments