Hello, I recently purchased a Vestel 70qa9700 QLED TV, and I noticed clouding on the screen about 12 days ago. Additionally, the technician who came to my house acknowledged the issue after conducting checks, but he claimed it was normal. I informed him that I am knowledgeable about current technology trends and expect a solution from you regarding this matter. If you continue to insist that it's normal, please be aware that I will escalate this to the Consumer Rights Board. Good day.
Hello, We have received your complaint. We will contact you as soon as possible to resolve it. Did you know that you can access self-service solutions on our website cozumuvar.vestel.com.tr to resolve your issue with Vestel? If you would like to check, we are leaving our link here: https://cozumuvar.vestel.com.tr/ We would like to remind you of all our communication channels that are open 24/7. For your suggestions, requests, and complaints, you can always write to us via WhatsApp and Telegram at 0 850 222 4 123. You can send an email to [email protected]. You can chat live with our customer representatives through the chat screen on www.vestel.com.tr. You can also call 0 850 222 4 123 to experience the friendly service quality of our Communication Center customer representatives. The resolution of your complaints with Vestel is also available through all our other channels. With Vestel, IT CAN BE, Why NOT?
Our problem has been resolved. Thank you to the Vestel solution center for their attention and care. Vestel has once again proven that they stand by their users.
I would like to thank Vestel, its solution center, and employees, especially Mr. İlhan for his interest and attention, for not shaking our confidence in domestic products. Continuing on the path with Vestel...
I purchased Vestel 65QA9700 QLED TV on 06.01.2024, and after about six months, it started making a buzzing noise. I reported the issue to Vestel service, and they came to check it, replacing the power unit. However, the buzzing noise persisted. Despite the TV going to the service center for repairs ...
My Vestel UA9540 television, bought on March 22, 2024, suffers from severe color distortion when viewed from any angle other than straight on. When viewed straight, the image appears normal; nevertheless, when viewed from the side, it gets significantly discolored. This is a serious issue because a ...
The LED board and LED panel of my Vestel 70QA9700 model 70” QLED TV malfunctioned. I reported the issue to the Vestel Authorized Dealer Anatolium Store, where I purchased the device three weeks ago, and since then, my problem has remained unresolved. Although the TV is under warranty, my replacement...
I have previously requested service multiple times for my Vestel 32" Android TV. After smoke came out of the TV and a crackling sound followed, I called for service. The service team informed me that the power supply board had burned out and was replaced. However, the problems did not end there. I r...
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