I can’t cancel my Vecteezy subscription, what is the proper way to stop it?

The proper way to cancel a Vecteezy subscription is inside your account dashboard, not via email or deleting your account.

You need to log in, go to your profile → Settings → Plan & Billing, then click the three dots next to your plan and choose cancel or pause.

If you don’t see a cancel option, the most common reason is that you subscribed through a third party. In that case, you must cancel via PayPal, Apple ID, or Google Play subscriptions, otherwise Vecteezy cannot stop the billing.

Also note that canceling only stops future renewals, not your current plan immediately. Your access will continue until the end of the billing cycle, so it may look “active” even after cancellation.

If the button is missing or not working, contact Vecteezy support directly through their help center and include your account email and billing details.

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.