On 01.12.2024, I deposited a total of 7,000₺ into my Vbettr account, but I incurred significant losses, as confirmed by my transaction screenshots. However, when I requested the loss bonus the next day, I was denied with the explanation that it was because I played the Aviator game.
This reasoning is completely unacceptable. I also placed sports bets, but the support team continues to claim that playing Aviator disqualifies me from receiving the bonus. Nowhere in the platform’s rules does it state that playing Aviator voids eligibility for loss bonuses.
I demand the return of my 7,000₺ loss bonus. My user ID is mehmetefe36, and my Vbet user ID number is 50206**.** If my issue isn’t resolved here, I will escalate this matter to forums and other platforms where Vbettr is discussed.
It’s frustrating that a company I trusted refuses to honor its policies. I expect immediate action to address this issue and restore my bonus.
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