I tried to return some Vans Old Skool kicks that didn't fit but they said no-go because they looked used. So, I tried to explain everything to the customer support person, but they just told me to start a new return process and that they'll take the shoes back. Bummer, as soon as I put them on, I could tell they weren't comfy for my feet. So, I went ahead and started the return process to get my cash back. The Vans store peeps wouldn't take the shoes back because they said they were used, that's NOT true. I just tried them on real quick to make sure they fit. It sucks that Vans won't let me return it under these conditions. It's not fair. So, I gave their customer support line a ring and chatted with a dude named H** , told them that the shoes were too new and hurt my feet. they said they'd send me a new set if I just start the return process again. I know H** gave me a solution, but it's annoying that I have to do the return thing all over again. It was already a pain and a waste of time when they said no the first time. As someone who's been buying Vans for a while, I was kinda hoping for better help.
Order number 0B07D-16723-504512: I received my Half Cab 33 DX shoes, but they didn't fit me properly. I emailed Vans officials, asking if there was a possibility of exchange or return, but they never responded. Frustrated, I decided to proceed with the return. However, when the shoes reached them, t...
I bought these Nike shoes and after wearing them for just one day, the sole completely split open, went to the store and returned the shoes. They said I could only exchange them, but I really wanted a refund. Nike's customer service is a real pain,they won't give me my money back and keep pushing m...
Using online store, I got a pair of shoes I bought ended up being too big for my feet, so I sent them back right away. The product evaluation staff, however, insists that the sneakers in question were used and are consequently non-returnable, completely false. I took the shoes back to the store to h...
I purchased a pair of Nike shoes 15 days ago and only wore them for one day. I’ve been buying Nike for years, but I’ve never encountered such an uncomfortable and cheaply made pair. After wearing them for just one day, the shoes severely hurt my foot to the point that I had to go to the emergency ro...
I bought a pair of shoes from the Nike online store and wore them outside for just one day. To my horror, the soles tore up my feet and made them bleed and hurt like hell. I've never had anything like this happen to me before. When I complained, the customer service rep had the nerve to say that may...
Comments