On October 8, 2025, at 2:00 a.m., VakıfBank, where I am a salary customer, seized ₺62,196.73 that was deposited into my account under the label “trigger-tracked customer collection.” My credit card is already blocked, and legal proceedings have been initiated, with the file transferred to a lawyer. Although regular deductions are already being made from my salary to cover debts, the seized amount was separate from my salary and was completely blocked by the bank as soon as it was deposited. I received no notification regarding the deduction—no SMS, email, or official correspondence. Customer service failed to provide a satisfactory explanation, and my grievance remains unresolved. I believe this situation is unlawful and the result of a system error. I request that the ₺62,196.73 be transferred to my other account and that my issue be resolved urgently.
On September 30, 2025, an amount of ₺99,500 was deposited into my account as part of the Ministry of Justice’s VakıfBank salary promotion payment. However, immediately after the deposit, the entire amount was seized by the bank under the description “collection from monitored customer.” My debts are...
To the General Directorate of VakıfBank, I regret to inform you that for the past two months, my entire civil servant salary has been blocked by the bank without exception. Last month, my full salary of ₺39,482.13 and this month, ₺40,689.22, were completely withdrawn from my account the moment they ...
On September 30, 2025, an unfair deduction of ₺99,500.00 was made to my account at VakıfBank's Afyonkarahisar Şuhut Branch from a promotional payment that was to be deposited under a three-year salary agreement between the Ministry of Justice and the bank, which clearly stated that the payment would...
On October 27, 2025, ₺22,502.33 was withdrawn from my VakıfBank salary account without my knowledge or consent. This transaction occurred entirely without my involvement, and I received no information about how or by whom the money was withdrawn. I contacted both customer service and the branch rega...
On June 21, 2025, at around 18:00, I attempted to deposit ₺29,600 into my VakıfBank account via a shared ATM belonging to Ziraat Bank. During the transaction, the ATM displayed a warning saying “Your money has been seized,” and the money I deposited remained inside the machine. I did not receive any...
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