My spouse bought me a Utopian beaded sweatshirt as a gift, and it was advertised as “never sheds”—but that couldn’t be further from the truth. As soon as I took it out of the package, the beads started falling off.
I put it on for less than five minutes, and the fabric already left stains on my clothes. When I reported the issue, the company blamed me, claiming it was user damage. The sweatshirt hasn’t even been washed once, yet they refused to provide a refund or replacement after an “inspection.”
I paid ₺1,300 for a product that’s falling apart before even wearing it properly. I will be filing a complaint with the Consumer Arbitration Board. Utopian, take responsibility and refund my money!
I bought a Utopian Triko knitwear set (top and bottom) for ₺3000, expecting premium quality. To my shock, the fabric started pilling after just one wear. Before purchasing, I specifically asked the salesperson if this product would have any durability issues. They confidently told me there would be ...
I purchased a product from Utopian Store, but it was completely unusable because it shed excessively. When I reached out for a return or exchange, they outright refused, claiming they don’t accept returns—even for a faulty item! Instead of standing behind their products, they offered zero support. O...
I'm incredibly disappointed and frustrated with Utopian Store! I bought a dress from them, but it had fitting issues, so the store offered to have their tailor fix it. After 10 days of waiting, they told me they couldn't even find suitable elastic! I requested a refund, and shockingly, they asked fo...
I purchased a product from Utopian Store and wanted to return it for a refund. When I went to the store, they refused to give my money back, insisting they could only issue a store voucher instead. However, after returning home, I checked their official website and clearly saw they do provide moneta...
I purchased a dress from the Utopian store, and I'm extremely frustrated by their unacceptable response to their own manufacturing mistake. The dress has obvious stitching defects, clearly a production error, yet they refuse to let me return it via free (prepaid) shipping. They actually had the nerv...
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