Ups customer service is the worst, my parcel was lost more than 2 month ago, I called Ups customer servise several times, each time they promise to call back in 48 hours to give me and updates about final status of my parcel but they never do, when I call them again it's the same answer wich is no answer about my claim and promises to call me back. So unprofessional. Terrible experience.I will never use their services again
UPS really dropped the ball on this one. My package is lost and they just don't seem to care at all. why would they? Was it them who lost it all??? I gotta call UPS every day to see if there's any updates on my package. It's like they're saying I lost the package, which is pretty messed up. They do...
I made a recent online purchase and needed to return the item because exchanges weren’t allowed. The seller uses UPS for returns, so I followed their instructions and submitted a return request through UPS. That’s where everything started going wrong. For the past four days, I’ve been getting the r...
Hello, I’ve been trying to schedule a pickup with UPS for three days, but my requests are consistently ignored. Every time I create a request, it gets canceled the next day without explanation. Today, they informed me they would come during a time when I wouldn’t be at the office. I asked them to l...
I have never seen a more irresponsible shipping company than UPS. They marked my package as “delivered” on the same day they first called me about the estimated delivery, even though the package never arrived. According to them, it would be delivered during the week, but that never happened. The tra...
Today, even though I was at home, the UPS courier called me once, but I missed the call. Instead of making the effort to actually come to my address, they decided not to deliver my package at all. When I tried calling the number back, no one answered. I then contacted UPS customer service, but all ...
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