UPS Lost My 16/10/2024 Adapter Order and Left Me Waiting Without a Solution

Adem
UPS
42

I’ve repeatedly called about my adapter order, which I placed on the App Store on 16/10/2024, and even created an urgency record. During my last call on 30/10/2024, I was informed that the package had been lost. After making me wait two weeks, they told me to contact the company I ordered from and blamed UPS for the loss. I’m sharing this unacceptable experience here—I haven’t been able to charge my phone for two weeks, and the App Store is still telling me to wait. This level of service is truly disappointing.

Comments

Similar Complaints

Apple Failed to Deliver My Order and Refused to Help Fix UPS Delivery Issue

Enes
UPS
30

I placed an order through Apple.com, but the package was never delivered to my home. When I reached out to Apple support...

Apple Failed to Deliver My Order and Refused to Help Fix UPS Delivery Issue

UPS Not Delivering My Apple Order on Time

Seda
UPS
26

On November 13, 2025, I purchased an Apple Watch SE 3 and a charging adapter from Apple’s online store. I placed the ord...

UPS Failed to Deliver My Urgent Package on Scheduled Date

Erdem
UPS
54

On December 10, 2024, UPS notified me that my package would be delivered to my address that day. I rearranged my entire ...

UPS Tracking Stuck - Apple Order Lost In Transit

Mehmet
UPS
52

The mobile phone I ordered from Apple was shipped via UPS Türkiye from Istanbul to my address in Ankara on October 10, w...

1 Support