I returned a product through UPS Türkiye, but due to an initial issue with the return code, the process was delayed, and I received no follow-up due to a firm agreement issue. After fixing the return code on the 19th, I requested my product be processed again. However, despite waiting and calling daily, my return has still not been processed. Every time I call, I’m told the issue has been escalated, but nothing is resolved. It's been over 10 days now, and my return is for a baby stroller, which I urgently need as a mother walking her child to school. This ongoing delay is unacceptable. I need UPS to take action immediately!
It has been over a month since I initiated the return of my international shipment with tracking number 1ZAV3783D996775887 via UPS Türkiye, and the return still hasn’t been completed. The seller I purchased the item from confirmed that they have not received any return request from UPS. I’ve receiv...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...
UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...
I shipped a package with UPS Türkiye, and it’s been a full week with no delivery. Every day, I’m told by both the main office and customer service that the package will be delivered that day, but nothing happens. The status keeps showing as "out for delivery," but the package never arrives. This is ...
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