I entrusted UPS to deliver my Asus monitor for service, but it arrived completely shattered. Upon reporting the issue, UPS customer service was dismissive, even suggesting I "take it to court" rather than offering any assistance. I've filed a complaint with the Consumer Arbitration Committee, and I’m prepared to escalate this further if no resolution is provided.
I have ample evidence to support my case: photos of the monitor in perfect condition when I handed it to UPS, delivery confirmation to Asus's Ümraniye location, and even a video from Asus documenting its damaged state upon arrival. This monitor, still under a 3-year warranty, was irresponsibly handled by UPS, and my attempts to reach a solution with them have been met with evasion and unhelpful responses.
It’s been over a year now with no action from UPS. I request immediate compensation for this damaged monitor, caused solely by the negligence of UPS’s handling team.
My monitor, which I delivered to UPS cargo, was broken in the cargo and they do not cover my damage. When I called customer services, they said "I should file a lawsuit". I applied to the Consumer Arbitration Committee and they asked me to file a lawsuit. If you do not solve my problem, I will have ...
I am deeply frustrated with UPS Turkey for damaging my Asus monitor during shipment, despite my careful packaging. I secured the monitor screen in its original box, added foam for extra protection, and clearly labeled it as fragile. However, upon reaching Asus for warranty service, I was notified th...
I placed an order through Apple.com, but the package was never delivered to my home. When I reached out to Apple support, they said they can’t intervene in shipping issues—which is absurd, considering they chose the courier. I pleaded with several representatives to at least notify UPS about the iss...
I recently had an unfortunate experience with UPS Turkey while sending a computer motherboard for warranty service. Upon arrival at the service point, we discovered that the motherboard had been severely damaged, showing signs of impact and bending. We immediately documented the damage and filed a c...
I purchased a product from Beymen, which was shipped via UPS Turkey. Early in the morning, I received a call stating my package was out for delivery but that my address wasn’t part of their delivery area. I live in Aydın/Kuşadası—not in a remote village or an inaccessible area. All other courier com...
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