I sent a cargo to Adana on 22.12.2022, and it was not delivered for 18 days. Despite my attempts to contact customer service and the Adana branch, I could not get a positive answer or anyone to stand behind the problem. The Adana branch did not even answer the phone, and there was no communication or customer service satisfaction whatsoever. To make matters worse, my product came back broken. The branch advised me to fill out a compensation request form, but even after doing so and sending an email, there was no response for 25 days. During a call with customer service, the representative abruptly ended the call and did not offer any assistance. As a result, I have not received my cargo for 25 days and it came back broken. I have photos to prove it. Please solve this annoying problem without further delay.
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fact that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict th...
On 23.11.2023, I had a cargo that needed to be delivered from Istanbul to Antalya very urgently, so we wanted to use the UPS company's fast shipping service. We delivered our cargo to the Istanbul sisli branch and paid the specified service fee to the branch. Although it was promised that our cargo ...
On 16.05.2023, Marka Park Mağazacılık ve Pazarlama a.s., my cargo package was delivered to UPS cargo on 17.05.2023. Since then, my parcel has still not been delivered. It seems that the courier is out for delivery, then the cargo does not come, it was like this for 2 days. It was said to be waiting ...
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