I returned a product to Uniqlo two weeks ago, but they still haven’t processed my refund, what should I do?

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Xolvie
Xolvie Resolution Specialist October 11, 2024 9:16 am

First find your order status to handle a delayed Uniqlo refund. Review any updates about your refund or return by logging into your Uniqlo account. Review any email confirmation you got for the return as well to find the anticipated refund schedule.

See Uniqlo Customer Service next. You can explain the delay in getting the reimbursement, phone their service line, provide your order number. You could alternatively email them with your order information, return confirmation, and inquiry's justification.

If you have a return tracking number, provide it; also indicate the payment method you used for the purchase—perhaps PayPal or a credit card.

At last ask about the refund situation. Ask for a clear update on when you might expect the refund and find out if there is a cause for the delay. Find out their intended resolution strategy and receive an approximate date for when the refund will be handled.

This is the information we have, but if you have more insights from your experience, please share in the comments.

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