Umingle “VPN Detected” Error Blocks Access Even Without a VPN

53

I have been trying to use Umingle via the web on Google Chrome, but for quite some time I keep getting a “VPN detected” warning even though I am not using any VPN or proxy on my desktop. Because of this, I am unable to use the service properly and I am being treated as if I am doing something wrong, which is very frustrating. I carefully checked my computer and browser settings and confirmed that there is no VPN or proxy enabled, but the warning still appears and blocks my access. I even followed the on‑screen suggestion stating “I’ve disabled it — Refresh”, yet the problem continues and the system keeps flagging me incorrectly. I request that the VPN detection on my account and connection be removed so that I can use Umingle again without interruptions, and that your technical team reviews and fixes your VPN/proxy detection system so that users who are not using a VPN are not wrongly blocked in the future.

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