Umingle Blocked My Account Despite an Active Subscription

I am using the Umingle website and my account has been blocked without any clear reason. My username is “arunkumark9790”. On 26 June, when I tried to log in, I saw a message that my account is blocked and I have not received any prior warning or detailed explanation about this situation. I had an active subscription on this account and I want to be able to use the service that I have paid for. I contacted Umingle via email about the block, but my account is still not accessible and the problem has not been resolved. I kindly request that my Umingle account be unblocked as soon as possible and that my existing subscription be reactivated so I can continue to use the service normally, or that a clear explanation be provided for this block.