I Got Banned on Umingle for Typing "M15" Without Knowing It Would Violate Any Rule

I have been using Umingle via a web account and on 23 June 2026 at around 9:00 PM my account with the profile name “choi” was suddenly banned. I believe this ban was a mistake. I was chatting with another user who asked me to type the letters “M15”. I did not know what this meant or that it could violate any rule, and immediately after typing it my account was banned. Until this incident I had not received any warning or notification about violating community rules, and I was not given a clear explanation at the time of the ban. I have not yet been able to contact support directly, so I am reaching out through this complaint to request that my case be reviewed. I kindly request that you review the ban placed on my web account and reactivate my account associated with the profile name “choi”, as I am convinced this was an unintentional and mistaken violation. I would also appreciate being informed clearly if there is any specific rule that was considered to be violated so that I can avoid this in the future.