Udemy's Misleading Refund Policy

I was dissatisfied with my course purchase on the UDEMY site. Upon returning it, my refund wasn't transferred to my bank account; instead, it was credited to my Udemy account. The claimed 30-day refund process seems deceptive, encouraging users to keep funds within their platform rather than providi...

I purchased a Udemy course that was supposed to cost ₺549, but instead, I was charged €79! When I requested a refund, they refunded it as Udemy credit, which I never agreed to. I want my money returned to my original payment method, not as credit I didn’t ask for. To make things worse, there’s no p...

On November 8, 2025, I purchased an Udemy course. Because the content was insufficient and not engaging, I requested a refund for the $11 I paid. However, instead of returning the money to my bank account, Udemy issued the refund as Udemy Credits on the platform. I purchased the course using my deb...

On 12/09, I purchased five courses, but on 27/09, I decided to cancel three of them. The refund process was supposed to take 5-10 days, but I still haven't received my money. Udemy introduced "Udemy credits," and I see a credit worth 180 TL there, but I'm not sure how to use it. I'm not looking for ...