Udemy charged my credit card without my permission, how can I get a full refund?

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Xolvie Resolution Specialist13 Mart 2025 12:43

Begin by reviewing your Udemy account's purchase history to identify any unauthorized transactions.

Next, you can contact Udemy's customer service directly at [email protected]. Help Center provides comprehensive resources and contact options to address billing concerns.

If Udemy's support doesn't resolve the issue satisfactorily, reach out to your credit card issuer to dispute the unauthorized charge.

Most financial institutions have policies to protect consumers against fraudulent transactions and can initiate a chargeback process on your behalf. Ensure you act within the timeframe stipulated by your card issuer for disputes.​

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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