Udemy charged my credit card without my permission, how can I get a full refund?

Some of the instructors offering SPK (Capital Markets Board) courses on Udemy are using very outdated materials. When I requested a refund because of this, unfortunately, I didn’t receive a positive response. It’s very misleading that lessons from as far back as 2016 are still uploaded and being sol...

I purchased the Systematic German Course from Scratch on Udemy for ₺350 using my credit card. In the course’s advertisement and at the time of purchase, it was clearly stated that if I was not satisfied, I could request a refund within 30 days. However, after 10 days, despite having watched only abo...

On September 12, 2025, I accidentally purchased a course on Udemy titled “Windows Server and System Administration Training 2025 From Scratch” using my credit card. The purchase was made completely by mistake, and I immediately canceled the course right after the transaction. However, I noticed that...

I can’t proceed with my Udemy refund request because of the viewing history, even though I only watched 7% of the course over 3–4 days. I didn’t find the content useful or relevant to what was promised in the course description. Isn’t this ridiculous? I want my money back. I even contacted customer ...

I purchased a Udemy course that was supposed to cost ₺549, but instead, I was charged €79! When I requested a refund, they refunded it as Udemy credit, which I never agreed to. I want my money returned to my original payment method, not as credit I didn’t ask for. To make things worse, there’s no p...

I bought a course from Udemy, but it turned out to be too difficult for me, so I asked for a refund. But I got this reply: "Sorry, but we can't give you a refund because you've already accessed the course materials, including the code snippets." I came to the realization that the course wasn't a goo...

On January 5, 2024, I decided to treat myself and invested ₺869.00 in an Udemy course, conveniently using my credit card for payment. Unfortunately, the courses never showed up in the system, much to my disappointment. Now, who should I reach out to in order to sort out this chaotic situation? I'm e...

On the 21th of November, I have purchased an Excel Class from Udemy but I have changed my mind on the first half an hour. I have contacted them for repayment but not they just keep sending me these meaningless, only aiming for customer exaustion, they're keep changing the repayment time. Purchasing ...

I was dissatisfied with my course purchase on the UDEMY site. Upon returning it, my refund wasn't transferred to my bank account; instead, it was credited to my Udemy account. The claimed 30-day refund process seems deceptive, encouraging users to keep funds within their platform rather than providi...

Udemy has received payment for an online course that I am enrolled in. In spite of the fact that a 30-day refund policy was advertised, the refund was issued as a credit rather than being returned to my credit card, which was an inconvenience for users. Be aware that I will file an official complain...

On 12/09, I purchased five courses, but on 27/09, I decided to cancel three of them. The refund process was supposed to take 5-10 days, but I still haven't received my money. Udemy introduced "Udemy credits," and I see a credit worth 180 TL there, but I'm not sure how to use it. I'm not looking for ...

On July 31, 2023, I purchased a 3-course course for 209 tl. When I logged in to the course, I saw that the course was completely different from the course advertisement and very inefficient. I left the course and opened a cancellation request to Udemy. The cancellation request was evaluated positive...

I turned in a course on May 21, 2023, and expected to get my money back quickly. But it's been two long months, and they still haven't processed it. They gave me an "arc number" for the refund, but my bank says it doesn't exist. They said it was a 100% refund, but they aren't keeping their word. I'm...

Last week I noticed a charge from Udemy on my credit card, except the problem is that I never made that purchase in the first place! It almost seems like they took the payment without my knowledge – and there's no way to get into contact with them on their site either, let alone a contact person. If...

Despite the fact that I returned the training that I had received from Udemy, the company did not issue a refund to my credit card; rather, they loaded the membership fee as a credit to my Udemy account without first obtaining my permission. I can no longer put my faith in the application because of...