Udemy auto-renewed my subscription without my consent, how can I cancel and get my money back?

First, log into your Udemy account and navigate to the "Subscriptions" section under your profile settings.

Here, you can review your active subscriptions and cancel any that you no longer wish to maintain by clicking "Cancel subscription." ​

Regarding refunds, Udemy's policy states that subscription plans purchased through their website do not offer a 30-day satisfaction guarantee, and refunds or partial refunds are generally not available unless required by applicable law.

However, depending on your location, you may be entitled to a refund within a specific period. For instance, certain countries have laws that mandate refund eligibility within a set timeframe. ​

To pursue a refund, contact Udemy Support directly through their Help Center at support.udemy.com. Provide them with your subscription details and explain the situation.

If your subscription was initiated via the iOS or Android mobile apps, note that refunds are processed through Apple or Google Play, respectively, and you'll need to contact their support services for assistance. ​

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