While checking my Ubisoft account, I noticed something extremely concerning: the email address linked to the account wasn’t mine. It was a completely unfamiliar email—one I’ve never seen before in my life. I have no idea how it got there or who it belongs to.
I tried to correct the email myself, but when I attempted to make the change, the system asked me to log in to the account. The problem is, I don’t even recognize this account as mine and certainly don’t know the password. It feels like my information has been hijacked or merged with another profile without my knowledge.
Ubisoft, I need immediate help. Please update the account with my actual email address and assist me in regaining full control. I’m deeply concerned about the security of my data and the fact that someone else might be using an account linked to my identity. This is a serious issue, and I expect urgent support and resolution.
My Ubisoft account was hacked, and the associated email address was changed without my consent. I have contacted Ubisoft Support multiple times and clearly explained that my email was replaced and I can no longer access the account. Despite this, the only thing they keep saying is, “We’ve sent a rec...
I discovered an unknown email address connected to my PUBG account, which is not mine, yet the system tells me to log in with this email. When I try to access the account change section, that email doesn’t even appear. I have no idea how this email issue happened or how to fix it. This is worrying b...
My Ubisoft Connect account (username: yasinsbeys) was hacked, and I’ve been completely locked out. The email address linked to my account was changed without my knowledge or permission to “e*****************@quienmail.com”**. I’ve owned this account for years and have purchased numerous games and in...
On August 8, my Ubisoft account (username: s*)** was hacked and accessed without authorization, and the email address linked to my account was changed. My account contained my Rainbow Six Siege game, which I had been playing through Steam. After my account was compromised, I contacted Ubisoft Suppor...
I am unable to log into my Ubisoft account because I have forgotten both my username and password. I have repeatedly requested a password reset email, but Ubisoft has not sent any email or provided any response. This is extremely frustrating because I have spent a significant amount of money on my a...
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