I am having serious trouble accessing my Ubisoft account (username: Egencay) after needing to uninstall Rainbow Six Siege to free up space on my computer. Unfortunately, I can’t log back in because I don’t remember the password for the email associated with my Ubisoft account, and Ubisoft won’t allow me to change the email, even after I provided all the necessary account information. I submitted a support ticket on August 20, detailing the issue, yet I still haven’t received a response. The problem is worsened by the fact that my Steam and Ubisoft accounts are linked with different emails, resulting in a “ownership cannot be verified” error on Steam. I own the game on Steam but can’t access it due to this email conflict. Ubisoft, please respond and resolve this access issue, as I’m unable to play a game I’ve paid for.
On August 8, my Ubisoft account (username: s*)** was hacked and accessed without authorization, and the email address linked to my account was changed. My account contained my Rainbow Six Siege game, which I had been playing through Steam. After my account was compromised, I contacted Ubisoft Suppor...
I purchased Rainbow Six Siege on Steam and installed it to play through Ubisoft. After resetting my computer and trying to reinstall and log in to the game, I realized I had forgotten my password. I attempted to reset it through the Ubisoft website, but I never received a password verification code ...
Hi, I’ve been dealing with a frustrating issue involving Ubisoft and Rainbow Six Siege. I own the game through my Epic Games account, but whenever I try to launch it, I get a “Crash dump” error that prevents me from playing. I contacted Ubisoft support about it and didn’t hear back for three days. W...
My Ubisoft account has been hacked, and I’ve completely lost access to it. I originally purchased two games through Steam—Assassin’s Creed Unity and Rainbow Six Siege—and both were linked to my Ubisoft account under the username Tyhron_TR. Now, when I try to log in, I see a completely different emai...
I am trying to log into Ubisoft using the email I’ve previously used, but I can't get in. When I click 'Forgot Password,' I don't receive any notifications in my email, so I can't access my games. Since my account is linked to Steam, I am unable to change my password. My account exists, but I'm not ...
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