It's been about a week and I still can't seem to get into my Ubisoft account. Even after trying to reset my password on the Ubisoft website, I haven't received any email from Ubisoft with the password verification code or link. Although Ubisoft insists they have sent it, I have thoroughly checked my email and have not received any code of that nature. I can't help but wonder if my account has been hacked or compromised. I've submitted a support request, but it's been several days now and I still haven't received any response.
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve been completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma...
I forgot my Ubisoft account password and requested a password reset email. It's been 2-3 days now, and I still haven't received anything. I contacted their support team several times and submitted multiple support tickets to address this issue. I only received a response on October 21, informing me ...
My Ubisoft Connect account is linked to my Xbox account. However, the email associated with my Ubisoft account has been hacked, and I can't change it. Despite being connected to my Xbox account, the site continues to send verification codes to the hacked email on the Ubisoft account. I've sent an em...
I purchased Rainbow Six Siege on Steam and installed it to play through Ubisoft. After resetting my computer and trying to reinstall and log in to the game, I realized I had forgotten my password. I attempted to reset it through the Ubisoft website, but I never received a password verification code ...
My Ubisoft account’s password was changed without my consent, and now I am unable to reset it. When I try to request a password reset, no reset email is sent to me. After the password change, I did receive an email about a potential email address change, but it shows that no change has been made. Th...
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