My Ubisoft Connect account is linked to my Xbox account. However, the email associated with my Ubisoft account has been hacked, and I can't change it. Despite being connected to my Xbox account, the site continues to send verification codes to the hacked email on the Ubisoft account. I've sent an email to Ubisoft regarding this issue, but it's been 3.5 days, and I haven't received a response. If anyone has experienced a similar issue, please share your insights.
It's been about a week and I still can't seem to get into my Ubisoft account. Even after trying to reset my password on the Ubisoft website, I haven't received any email from Ubisoft with the password verification code or link. Although Ubisoft insists they have sent it, I have thoroughly checked my...
My Ubisoft account was hacked, and the associated email address was changed without my consent. I have contacted Ubisoft Support multiple times and clearly explained that my email was replaced and I can no longer access the account. Despite this, the only thing they keep saying is, “We’ve sent a rec...
A hacker took over my Ubisoft account and changed the email address that was linked to it. I sent in a lot of support requests with good proof, but I haven't heard back from a human person—only automated replies from bots. I even gave a screenshot of the game's purchase date and all the details from...
My Ubisoft account’s password was changed without my consent, and now I am unable to reset it. When I try to request a password reset, no reset email is sent to me. After the password change, I did receive an email about a potential email address change, but it shows that no change has been made. Th...
I’m having trouble accessing my Ubisoft account, which I used to log into with the email h***********@gmail.com. Now, I can’t log in at all. I contacted support 1.5 months ago, but I’m still waiting for a response. They claim they’ve sent emails, but I haven’t received anything. This delay is incred...
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