My Ubisoft account’s password was changed without my consent, and now I am unable to reset it. When I try to request a password reset, no reset email is sent to me. After the password change, I did receive an email about a potential email address change, but it shows that no change has been made. The system says a reset code was sent, but I haven’t received anything. If the email had been fully changed, I believe the system would say “account not found,” but that’s not the case. I urgently need help to reset my password and regain access to my account as soon as possible.
My Ubisoft account was hacked, and the associated email address was changed without my consent. I have contacted Ubisoft Support multiple times and clearly explained that my email was replaced and I can no longer access the account. Despite this, the only thing they keep saying is, “We’ve sent a rec...
It's been about a week and I still can't seem to get into my Ubisoft account. Even after trying to reset my password on the Ubisoft website, I haven't received any email from Ubisoft with the password verification code or link. Although Ubisoft insists they have sent it, I have thoroughly checked my...
My Ubisoft account was stolen, and I can no longer access it. I’ve tried to contact Ubisoft, but I can’t reach them, and I’m unable to log in to my account from anywhere. The password reset links don’t work, and everything feels ruined. All my purchases and efforts were wasted in just a second, and ...
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve been completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma...
I forgot my Ubisoft account password and requested a password reset email. It's been 2-3 days now, and I still haven't received anything. I contacted their support team several times and submitted multiple support tickets to address this issue. I only received a response on October 21, informing me ...
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