I used an Uber promotion code, and the app showed that my ride would be free. Based on that, I proceeded with the ride. However, after completing the trip, I was charged. It feels misleading to show something as free when it’s not. I’ve shared screenshots where the fare was displayed as ₺0, and another showing the amount I was charged at the end of the ride. I’m requesting a full refund for the charge since the app misrepresented the cost. Uber, please resolve this issue and refund the amount as soon as possible.
During my recent trip with Uber, the displayed fare was ₺1.640, yet I was charged ₺2.100. The driver ended the trip only after I exited the vehicle, w...
I use Uber frequently, and I’m growing increasingly frustrated with the app’s inaccurate fare estimates. Recently, I requested a ride that was shown to cost between ₺140–₺160. However, I was charged ₺198 at the end of the trip. This isn’t the first time this has happened. Previously, when I reported...
I noticed a prominently displayed 60% ride discount campaign on the main screen of the Uber app. There were no terms, limitations, or exclusions stated at the time—no fine print, no location restrictions. So I booked a ride thinking I would receive the advertised discount. To my surprise, no discoun...
On March 29, 2025, I took a ride with Uber and used a valid promotion that clearly reduced my fare to ₺267. However, the driver charged me ₺520 in cash—nearly double the amount shown in the app. This is not the first time I’ve encountered pricing inconsistencies with Uber, but this time it’s unaccep...
On September 28, 2025, I used Uber Taxi service in Istanbul. Before the ride, a 40% discount was applied in the app, and the estimated fare was shown as between ₺300–₺350. However, at the end of the ride, the screen in the taxi displayed ₺505, and the driver demanded ₺575. On top of that, the servic...
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