Twitch Charging Me Monthly Without Any Visible Subscription

July 3 9:28 PM

I recently discovered that my Twitch account has been charging me a monthly subscription fee without my knowledge or consent. These recurring charges have continued for approximately 13 months. However, when I check the Subscriptions section of my Twitch account, there are no active subscriptions displayed.

Despite this, my bank card continues to be charged every month by "Twitch Live" for a subscription to the pqueenn channel. I have no complaint whatsoever about the streamer. My issue is entirely with Twitch's system continuing to charge me for a subscription that does not appear anywhere in my account.

I want to cancel this invisible subscription, but there is no subscription record in the Twitch interface that allows me to manage or cancel it. The payments are being charged to my bank card ending in 6690, and these transactions are occurring without my authorization.

I request that Twitch immediately investigate and identify this hidden subscription, cancel it permanently, and refund all charges that were processed without my approval. I also ask for a thorough investigation into this issue and a clear written explanation of how these recurring charges were able to continue despite the subscription not appearing in my account.

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