Turkcell Unwanted Subscription Charge
I am a Turkcell mobile subscriber and I recently noticed that a subscription for the “Kaçamak Sevgili Bul” mobile application, which I accidentally approved, has been reflected on my invoice in the amount of 300 TL with a transaction dated 10 September. I was not clearly informed about this paid subscription beforehand and only realized the situation when I saw that this fee would appear on my upcoming bill. I request that this “Kaçamak Sevgili Bul” subscription linked to my Turkcell line be completely cancelled and that no further charges be made in the future. In addition, I kindly request a refund of the 300 TL which has been or will be reflected on my invoice due to this unintentionally started subscription and that the necessary checks and adjustments be made on my line accordingly. I ask for the issue to be examined and resolved as soon as possible and for information to be provided to me regarding the outcome.
