Whenever I attempt to apply to Turkcell online, I am greeted with an information message stating that my number is not eligible for transfer to a postpaid number. Even though the system number meets all the required conditions within its structure, I am unable to transfer it. I would appreciate your assistance.
I attempted to port my phone number to Turkcell using their website. Despite inputting my information accurately, I consistently receive an error message stating that my number is not eligible for postpaid line transfer. For more information, please contact 0532**32 00 00. I've been trying to get in...
I applied online and at the dealership to transfer my three postpaid lines, which are registered to me, from Vodafone to Turkcell. However, I was informed that the transfer could not be completed because a Turkcell number, 531961****, which I do not know when or how it was removed, does not use, and...
I changed my Turkcell line to a postpaid line, and when I tried to set up an automatic payment, I received a warning that an existing automatic payment order was already in place. I contacted the bank that appeared to be handling the payment, both by phone and in person at a branch, but they confirm...
I submitted a request to switch my Turkcell line to prepaid, but they didn’t process it. I called customer service a second time to cancel the request immediately, and they told me another department would call me. I asked to be transferred directly, but they didn’t connect me. I told them to create...
I live abroad and my line is defined as a prepaid e-SIM. Although I have a sufficient balance on my line and no debt, I will be unable to use it for about a month. Although I have switched my phone off and on many times, I can neither make calls nor receive SMS. In addition, the ‘No Service’ warning...
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