When you sign up for a new plan with Türk Telekom, they offer a complimentary 3-month YouTube Premium membership. Nevertheless, in cases where the link they provide fails to function, they adamantly deny any accountability. I'm having trouble grasping this deceit. According to the rules, registration should be completed within a month. I attempted it, but unfortunately, it was unsuccessful. Now they're insisting that I should have informed them within 1 month. It feels like I was the one who made the promise, not them. You are expected to inform them within the timeframes they have set, as they have not kept their own promise. That's hard to believe.
On 27.09.2024, I received a call from a Turkcell customer representative who informed me that my package had expired and a new contract would be made. In return, I was told I would receive a 3-month free YouTube Premium membership, and I agreed. I received a code, but when I entered the code into th...
I was called by BEIN Sports representatives and persuaded to sign up for a membership under misleading information. They set up a subscription that was supposed to be paid in 12 monthly installments, but the entire amount was charged at once. They claimed to have a partnership with Türk Telekom and ...
Hello, I have been a Turkcell customer for years, but I am very disappointed. Two days before my old plan ended, I signed a new 12-month contract. However, when I checked, I realized it was only for 11 months. I called customer service, but they said there was no mistake. I even double-checked my co...
seemingly stemming from a collaboration between Türk Telekom and Playweez there are some charges that I didn't say yes to. I have received a message indicating a membership with an unclear signup date, accompanied by a charge of ₺110. Despite immediately sending a cancellation message upon receivin...
I clicked on the link for the 1-month free trial of YouTube Premium and signed up, but they immediately charged me for a full month's subscription. This feels like a complete scam. Is there anyone who can help me with this issue? I would like to know what steps I should take to get a refund. People ...
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