I tried to set up an internet service for my home through their call center, and they told me it would take 4 days, but it never happened. Their call center agents are unhelpful, and their system is problematic. I pressed 9 for English, but it continued in Turkish. It was hard to find an English speaker, and they didn't even know how to say "ID card." They didn't fulfill their responsibilities. I doubt they even registered my complaint over the phone.
I purchased Türk Telekom's fiber internet service. They said, "Your infrastructure is ready, we will come and install it," and scheduled an appointment for two weeks later. However, they didn't even provide a specific time, just said, "We can come on a weekday anytime between 11 AM and 6 PM, so wait...
I had an issue with my reservation on Agoda, and to my surprise, there’s no phone number for Agoda’s Turkey office. I don’t even think they have a branch here. I managed to find a phone number for the property, which wasn’t listed anywhere on the site, but when I called, I had to deal with an Englis...
I purchased a Tchibo SIM card from a supermarket, but I couldn't register it due to being Turkish and having a special passport (which they claimed was not acceptable, even though it makes no sense). It's been four days since I bought the SIM card, and I still can't use it. Whether you're Turkish or...
I encountered significant issues with Superonline when moving my house from one district to another: First Call: 29.04.2025, 15:04 The representative confidently assured me that I should call two days before the move, and everything would be handled. Second Call: 02.05.2025, 12:30 Despite knowing my...
Today, I called Turkish Airlines three times, but the first two representatives I spoke with both hung up on me after 15 minutes of trying to explain my situation. How can they simply hang up on a customer? Most of them barely speak English. It was a horrible experience, and I'll continue to write r...
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