I purchased a Tchibo SIM card from a supermarket, but I couldn't register it due to being Turkish and having a special passport (which they claimed was not acceptable, even though it makes no sense). It's been four days since I bought the SIM card, and I still can't use it. Whether you're Turkish or not, the customer service was extremely rude; the representative abruptly ended the call without addressing the issue. Tchibo markets were equally unhelpful, with employees lacking knowledge. They insisted I go to the post office with a specific coupon to activate my SIM card. To sum it up, if you don't want to waste time dealing with a simple SIM card, never choose Tchibo.
I applied for Turkcell Mobile Signature, and I was given two options: pick it up from the store or have it delivered by courier. To speed up the process, I chose to pick it up from the store. I visited all the branches in Kahramanmaraş, but none of them had a 128K SIM card. They said only three card...
I applied for a number porting process at a Turkcell store, and I was given a SIM card. After the number porting was completed, I inserted the SIM card into my phone, only to find that a different number appeared on the SIM card. My number shows as deactivated. Despite calling customer service 4-5 t...
Turkish Airlines notified me that my miles were about to expire, so I tried to convert them into gift vouchers using their app. However, the system repeatedly displayed an error, making it impossible to complete the transaction. Is this deliberate, so customers can't use their miles? When I called ...
I purchased tickets from Turkish Airlines for myself and my spouse for a flight to Toronto on March 22, 2024. I filled in all the required information for myself. Since my spouse is not a Turkish citizen, a Turkish ID number was not requested, and strangely, passport information was also not require...
I wanted to change the award ticket I purchased with my points from Turkish Airlines 4 days before my flight. The fare differences were calculated and everything was agreed upon, but my new ticket was never issued. Each time, I was told to call back in 2 hours because the approval email from the ope...
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