On September 3, 2025, I transferred 0.7 BNB (around $600) into my Trust Wallet mobile app. The transaction was completed successfully, and the balance appeared in my wallet. However, shortly afterward, my balance was reset to zero, and Trust Wallet transferred my funds to another account without my approval.
This is the first time I have ever faced such a problem. I noticed no signs of a security breach on my device or my email account—no suspicious activity that would explain the loss of funds. Yet, my balance was taken from me without warning.
I attempted to reach Trust Wallet customer service, but I received no response at all. The lack of support makes this situation even worse, especially considering the amount of money involved.
I demand that Trust Wallet investigates this incident immediately and refunds my missing 0.7 BNB. If my balance is not restored, I will be forced to pursue legal action to recover my funds. Customers should never lose their assets without consent or explanation, and this matter must be resolved urgently.
I had not accessed my Trust Wallet account for a long time. The last time I checked, I had several BNB tokens stored safely inside. However, on the day I logged in to check my wallet balance, I was shocked to find that my entire balance was missing and showing as zero. After reviewing the transactio...
On September 20, 2025, a total of seven unauthorized transactions were carried out through the Trust Wallet mobile app without my knowledge or approval. Different amounts of money were transferred in each transaction, totaling approximately $60,000, which was moved to another wallet. During these tr...
My BNB balance vanished from my Trust Wallet without my knowledge or authorization. There is no record of any transfer, yet my funds are gone. This has never happened to me before, and I have no idea what to do. How can a wallet that claims to be "secure" allow funds to disappear without a trace? I...
Today, I discovered that the entire balance in my Trust Wallet account was withdrawn without my knowledge or consent. I received no notification, warning, or approval request from the app before this transaction occurred. I simply logged in and found my funds missing. This is shocking and deeply up...
I deposited money into my Trust Wallet just yesterday, and today it’s completely gone. I’m shocked and angry — how does this even happen in a so-called secure crypto wallet? There was no transaction on my part, no withdrawal authorization, and yet my balance shows zero. I trusted this app to keep my...
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