4
Resolved

Mysite and Trust Wallet Customer Service Ignored My Loss

Mysite and Trust Wallet Customer Service Ignored My Loss
Emre
April 17, 2025 10:41 PM163

I registered on Mysite and invested $150 via BTCTURK. Shortly after, I was contacted by someone introducing himself as E*** D***, my "Expert Investment Advisor" from Mysite. He guided me through two initial trades, then advised me to invest in Koza Altın Market. I invested $650, and within a week, the balance had grown to $6,700. He told me I could withdraw it and directed me to Trust Wallet.

After that, I received an email and a phone call from Trust Wallet saying I needed to deposit 30% to proceed with the withdrawal. I sent $2,018 as instructed. But then I was told I had used leverage and needed to deposit more. I contacted Mysite again, and they asked for another $2,185. That was also sent through Trust Wallet.

The next day, a supposed "Global Financial Auditor" named H*** C** B*** contacted me, claiming I had ₺415,000 abroad. He said he couldn’t transfer the funds without official documents: a report chart, MASAK fast-track certificate, investor license, and tax declaration—costing ₺52,000 for six months. I sent that money, too.

Since then, I haven’t been able to reach the Mysite representative, the Trust Wallet contact, or the financial auditor. All of their phones are turned off. I urgently need help from the proper authorities. I’ve lost a huge amount of money and feel completely abandoned.

Emre
Emre
October 21, 2025 2:38 PM

Has there been any result?

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