Scammed on Trust Wallet After Transferring Funds from BTCTurk

On February 16, 2025, I created an account on BTCTurk to invest and transferred funds in Turkish Lira. I then moved $150 to My Site through BTCTurk. By the 16th day, my balance had grown to $1,917.18. A Trust Wallet account was created to receive the funds, and when the transfer was completed, I received a call from someone claiming to be from Trust Wallet. They said that because this was the first large deposit into my account, it was flagged as suspicious and locked. They insisted that I must transfer the same amount within 24 hours to "verify" the account; otherwise, legal action would be taken against me.

I immediately contacted BTCTurk customer service, and they confirmed that the transaction was flagged as suspicious, lowering my security level. Shortly after, I was called again by someone claiming to be from Trust Wallet, repeating that I had to make the "verification" transfer. They promised that once I completed it, my funds would be available within 20-25 minutes. Working with my investment advisor, I sent $1,916.00 through OKX TR, but since there was a $2 fee, they later told me that the verification was incomplete. They demanded that I send the exact amount again.

To comply, I sent another $1,931.58. They then called again, assuring me that my funds would be released and transferred back to my OKX TR account. However, I was later contacted from the same number (41795****83), and they demanded an additional $1,500 for "network usage fees" before my funds could be sent.

At this point, I contacted my investment advisor again, who said they would look into the issue. Later, they informed me that Trust Wallet had agreed to process the refund but would send it directly to my Turkish bank account. I was instructed to provide my IBAN via an email from Trust Wallet. I complied and have been waiting for the transfer since.

Now, my Trust Wallet shows a balance of $0 USDT, and I have no idea where my money has gone. I urgently demand action from Trust Wallet to investigate and resolve this issue. Additionally, the individuals calling me seem to have full access to my personal information, including my national ID number, date of birth, and mother’s name. They claim these details were provided by the Banking Regulation and Supervision Agency (BDDK), which is highly alarming.

If any fraudulent activity occurs using my personal information, I hold Trust Wallet fully responsible. I demand an immediate explanation and resolution of this matter.