I Was Scammed Through Trust Wallet and Lost Funds After Being Told to “Verify” My Funds

I transferred $250 from BtcTurk to a MySite app, and after 16 days, my balance showed $1,411.49. The funds were then sent to my newly created Trust Wallet account. Shortly after, I was contacted by someone claiming to be from Trust Wallet, saying the amount was flagged as a suspicious transaction because it was my first large deposit.

They told me the account was blocked and that I needed to deposit an equal amount—$1,411.49—within 24 hours to verify and "match" the transaction, or I’d face legal action. I was later contacted again and told the same thing: the matching was necessary and I would receive my money within 20–25 minutes after completing it.

I checked with a so-called investment advisor who reassured me, so I transferred the matching amount—$1,416.49 including a $5 fee—from my BtcTurk account to Trust Wallet. Since then, I’ve heard nothing. The phone number no longer answers, and my emails go unanswered.

Where did my original $1,411.49 go? How does a platform with “Trust” in its name allow this kind of fraud? Clearly, Trust Wallet has serious security vulnerabilities and is doing nothing to protect users from impersonators and repeat scams.

I hold Trust Wallet and all parties involved fully accountable and demand an immediate investigation, explanation, and refund. This platform cannot keep ignoring these issues while users continue to lose money.