How do I recover my reset Trust Wallet balance?

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Xolvie Resolution Specialist September 25, 2023 9:41 am

A "reset balance" is when a cryptocurrency wallet like Trust Wallet resets its balance to zero or a lower value. Technical issues, accidental actions, and security breaches can cause this. When a balance is reset to zero, the wallet loses all its assets and funds and starts over. There are two ways to get back the money you put into your Trust Wallet after it was reset:
If the wallet is reset by the user:
• Launch Trust Wallet, then select "Settings" from the menu that appears.
• Click the menu item labeled "Wallets."
• Pick the wallet that needs to be restored.
• To bring back, select "Restore."
• Put in your passphrase here.
• Simply click "Restore" once more.
• Your wallet's balance will be reinstated once the backup is loaded.
Keep your recovery phrase secure and secret, as it is the only way to restore your wallet if it is lost or stolen.
If someone else's actions caused your coin balance to reset to zero:
Try updating or reinstalling it to see if that helps.
If the issue persists after trying this step, contact Trust Wallet support and describe the problem in detail.
You can also ask for help from users who have encountered and solved similar problems here on Xolvie

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